Implementation Manager (onboarding)

About Amiio

Amiio is building the AI Operating System for Real Estate Asset Managers. We help institutional asset managers - the people running large, complex real estate portfolios - unlock intelligence from their data through an AI-powered SaaS platform. Performance, drivers, variances, reporting: all in one place, ready to act on.

We’re an early-stage, funded company headquartered in Amsterdam, with team members in Tel Aviv, and enterprise customers already live. Our team is small, ambitious, and moving fast. There’s no bureaucracy here, only ownership, learning, and building.

We work closely with industry leaders to redefine how asset management decisions are made. The ambition is simple: build the intelligence layer the industry runs on.

More about this role

We’re looking for an Implementation Manager who owns onboarding end-to-end, with a strong focus on financial data, dashboards and reporting.

Your primary responsibility is to get enterprise customers live - fast, and correctly. This means that you will fully own the onboarding process and lead every data-related conversation with the customer, from API integration to the design of their dashboards and reports inside Amiio.

You are the person who ensures that the customer’s financial data (P&L, rent roll, balance sheet structures, chart of accounts) is properly understood, challenged where needed, and translated into clean, usable structures within Amiio. You decide, together with the customer, how their KPIs are built - what sits underneath each metric, how it rolls up, where the breakdowns live.

You will…

• Own end-to-end onboarding from contract signature to go-live

• Lead all customer data discussions, especially around financial structures, KPI logic and reporting hierarchies

• Design the dashboards and reporting setup with the customer 

• Coordinate the API integration with our Data Engineer, while remaining the single owner toward the customer

• Translate complex customer data into a clear and usable structure within Amiio

• Challenge inconsistencies and push for clean, reliable data inputs from day one

• Drive onboarding calls and keep strong momentum toward go-live

• Troubleshoot issues and unblock progress quickly

• Ensure a high-quality, accurate first setup - not a “fix later” approach

• Document onboarding processes and improve them over time

• Occasionally support incoming customer questions, but only as a secondary responsibility

What you need to be successful

• Minimum 2 years of experience in Implementation, Customer Success, Consulting or similar roles in B2B SaaS or real estate

• Strong financial and accounting understanding (must-have)

  • Comfortable discussing P&L, balance sheets, rent rolls, chart of accounts and reporting structures

  • You understand how a KPI is built - what feeds it, and how the layers underneath roll up

  • Ideally backed by an education in accounting, finance, controlling or business economics

• You genuinely enjoy customer-facing work - leading the conversation with finance teams and senior stakeholders is something you come alive doing

• Experience working with complex datasets during implementations

• Strong project management skills with a focus on driving outcomes

• Structured, detail-oriented, and comfortable working in ambiguity

• High ownership mentality with a bias toward action

• Comfortable working closely with technical teams (Data / Product / Engineering)
  
  

What we can offer you

• A competitive salary that matches your experience and ambition.

• Stock options

• The first in the role, making it possible to shape and optimize all processes

• The opportunity to be a part of this success story from an early stage

• A great office to work together in Amsterdam

• Close collaboration with founders and a strong international team

• A steep growth curve, both professionally and personally

• The chance to be part of an ambitious entrepreneurial journey from an early stage
  
  

Got excited? Let’s talk.